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            Business ProfileCentral-Ark Appliances

            Appliance Sales
            BBB accredited business

            Contact Information

            14910 Arch St

            Little Rock, AR 72206-5459

            Get Directions
            Visit Website
            (501) 261-5055

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/15/2020

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            14910 Arch St, Little Rock, AR 72206-5459
            BBB File Opened:
            6/15/2020
            Years in Business:
            5
            Business Started:
            8/1/2019
            Business Started Locally:
            8/1/2019
            Business Incorporated:
            8/19/2019
            Accredited Since:
            6/15/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            6
            Business Management
            • Mr. Danny Thompson, Director of Operations
            • Mrs. Dianna Thompson, Owner
            Contact Information

            Principal

            • Mr. Danny Thompson, Director of Operations

            Customer Contact

            • Mr. Danny Thompson, Director of Operations
            • Mrs. Dianna Thompson, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/25/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            In January I filed a repair with my home warranty for my fridge that had stopped cooling. They sent central-ark appliances (CAA) to look at it, and after CAA reported that it had a bad compressor, my warranty company said I'd need to buy a new fridge. They only offered me ~$900 though, and a new 30cu ft fridge like ours is more like 4500+. So I opted to put that money towards having CAA go ahead and repair the unit, which they told me would be around $1200 or so. Long story short, after paying CAA almost $1400 and a month and a half of time waiting to get it repaired, I've got nothing to show for it except burns on my new floor from where they dripped flux onto it during the attempted repair, countless hours of time wasted, and a still broken fridge. I ultimately had to buy a new fridge due to difficult communication with CAA and a lack of time to continue pursuing a acceptable outcome. I had hoped they'd work a little harder to keep our continued business, but I think they've got enough "easier" work, or are too busy.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Ella & Dwight W

            07/09/2024

            This business is AWESOME! The owners Danny and Dianna are amazing! They are very helpful, kind, courtesy, and informative. We needed some modifications done in order for our new stove to be placed. Mr. Thompson was available to take care of all that for us. You will not find a better business. I recommend them to anyone in need of appliances. They are the best!??

            Central-Ark Appliances Response

            07/10/2024

            Thank you so much Ella & Dwight for taking the time to leave us such an exceptional review. We really appreciate you being a customer and helping to share the kind words regarding our company. Everyone here at Central-Ark Appliances will go above and beyond to make sure our customers are completely satisfied. Thank you again and we hope to see you again in the future.

            Local BBB

            BBB Serving Arkansas

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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