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Complaint Details
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Initial Complaint
04/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I solicited services from Mr. ****** February 2021 for my wedding. We had a consultation on 3/1/2021. We liked his talk so we agreed for him and his then partner to coordinate/plan our wedding. April 2021 we were asked to give him a starting amount of $5,000 he said due to covid orders are delayed and a lot of materials are hard to find. He would hold the money do searches and ask for approval but didn't want to have to keep asking us for the money or waiting on us and he wanted to be able to move. Once that lump sum was depleted we would move on to the next phase. We were presented a mock table for the reception we didnt like it and asked him to do it again. He did it a few more times to the point where we questioned if he would be able to perform to our liking because each setup we were not pleased with. We asked to change the look altogether and he stated he may not be able to get refunds on some items. We did not clear him to pay for anything so we asked for a detailed list of all purchased items. He provided the list but when we asked for proof of the items purchased he was not able to provide. ***** is a scammer and should not be in business. We asked for a refund because he was in void of his contract and he tells us our funds were spent on his medical expenses by accident and he was waiting to be reimbursed from the clinic. My husband and ***** had a heated exchange where he then proceeds to tell us he would ask him mother for the funds to repay us. Once he realized we were serious about parting ways he then starts to add fees to his service and did not agree to return the full $5,000. We received maybe half and in increments. He does not deserve to be in business he is a total fraud! I have uploaded the detailed list he provided us, NONE of those items were purchased we have nothing to show for the $5,000 but a FEW flowers he says he got from the Dollar Store. I also uploaded an inspiration photo we gave him and a photo of what we produced.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.