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          Crain Hyundai of Little Rock has 1 locations, listed below.

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            Business ProfileCrain Hyundai of Little Rock

            New Car Dealers

            Contact Information

            11701 Colonel Glenn Rd

            Little Rock, AR 72210-2815

            Get Directions
            Visit Website
            (501) 604-1500

            Customer Reviews

            3.57/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            11701 Colonel Glenn Rd, Little Rock, AR 72210-2815
            BBB File Opened:
            3/26/2010
            Years in Business:
            17
            Business Started:
            12/1/2006
            Business Incorporated:
            12/4/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Crain H, LLC
            Contact Information

            Principal

            • Ms. Audrey Moss, Office Administrator

            Customer Contact

            • Ms. Audrey Moss, Office Administrator
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My car's engine is under warranty for 15 years or 150,000 miles. I car started stalling in early March. Took it to a local dealer to see what was going on. And he told me I needed a new moter. I knew that it was still under warranty so I called Crain Moters and made an appointment. I called a week later and they hadn't even started my car. They told me Joshua ****** was the one working on my car. Everyone I call him he always seem to have "JUST"left or is with a customer. I was calling every day, 3 to 4 times. It's always the same answer. My car have been there for 3 months and nothing has changed. Last week I called and gave my name and they said he was gone for the day, I hung up and called right back and gave my nickname and he answered. I need to know what can be done about this. It's my car and I have a right to information and to be shown respect. I still don't have my car and thehaven't even started on it 3 Montes later.
            Read More
            Read 9 More Complaints

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carrie B

            06/27/2024

            Great price. Mr. Ollie was great to work with. My previous Hyundai hybrid which was less than 3 years old had a short in the hybrid system and would randomly shut off the the car - twice it happened when I was traveling 60mph on the freeway. I have no desire to die in a car wreck and Hyundai apparently did not fix the problem the first time so after a second near death experience I was done with Hyundai hybrids. I bought a regular engine vehicle.
            Read 13 More Customer Reviews

            Local BBB

            BBB Serving Arkansas

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            BBB reports on known marketplace practices.

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