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Find a Location

Macuil's Tire Center has 1 locations, listed below.

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    Business ProfileforMacuil's Tire Center

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1205 S University Ave, Little Rock, AR 72204-2615
    BBB File Opened:
    9/19/2013
    Contact Information

    Principal

    • Mr. Sergio Marcuil, Owner

    Customer Contact

    • Mr. Sergio Marcuil, Owner
    • Mr. Leonard Vanhouten, Operations Manager
    • Mr. Richy M, Manager

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    05/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On May 4th had my car towed to Macuils Tire off University Ave in Little Rock AR. For diagnostic and repair to it being wrecked. After a overview Mr. ******* the Manager of the store contacted me and told me that I needed a Radiator, Radiator Support, AC Condenser, Freeze On, AC SWITCH. One it was repaired I paid for it and picked it up on May 10th 2022. After leaving I noticed smoked from the hood and I contacted him immediately. He informed me to bring it and I had it towed the next day. He stated that he didn't expect inspect the under the motor. Once inspected he notice there was a cracked behind the radiator that he stated he didn't check prior to when he had the vehicle. Mr. ******* stated no charge he will cover it. I returned to pick it up May 17th. He tried to charge me and I reminded him that he stated no charge to the previous conversation. He tossed my keys across the desk. And stated " Have a good day Ms. *******. After leave I had continuous motor problems and he will not answer the phone.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Yolanda F

    1 star

    06/22/2022

    Had my front brakes and rotors changed. When I left I noticed the brakes didn't feel right,but I thought maybe I needed to pump them. As I got on the highway a car merged in front of me and I went to throw on brakes and realized my car wasn't stopping. The more I pumped them it was slowing me down. I exited of the highway slowly and the brakes are not only not stopping but now making a very loud scrapping noise. They tow my car home then to the shop said C**** said he didnt know what happen but he pulled it out and it stopped for him. J***** said it sounds like they forgot to bleed them and they should've test drove it before giving it to me. It was a holiday weekend nobody could fix it until Monday. I requested my money back they refused and offered me a free oil change after I turned that down he offered to give $130 back after they fix the problem. I explained I could've killed myself or someone else I want all my money (490.50)back. They still refused.

    Local BBB

    BBB Serving Arkansas

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