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Find a Location

Macuil's Tire & Service Center has 1 locations, listed below.

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    Business ProfileforMacuil's Tire & Service Center

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    14601 Arch St, Little Rock, AR 72206-5571
    BBB File Opened:
    4/4/2013
    Years in Business:
    13
    Business Started:
    12/13/2010
    Business Started Locally:
    12/13/2010
    Type of Entity:
    Partnership
    Alternate Business Name
    • Macuil's Tire Service
    • Macuil Auto Service
    Business Management
    • Mr. Leonard Vanhouten, Operations Manager
    Contact Information

    Principal

    • Mr. Leonard Vanhouten, Operations Manager

    Customer Contact

    • Mr. Segio Marcuil, Owner
    • Mr. Leonard Vanhouten, Operations Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gale J

    1 star

    12/02/2022

    DO NOT TAKE YOUR VEHICLE HERE! I had my car towed there to have the ignition replaced. They proceeded to have an outside shop repair it WITHOUT AUTHORIZATION to fix nor did they get estimate approved. And expected me to pay $300 for a fix when I was quoted $400 for brand new. And now my check engine light is on reading transmission problems after (in their words) it took them ALL DAY to figure out how to get it in neutral so it could be put in actual shop to be looked at. When I asked how they did it? They said disconnected a cable from the transmission for the gear shift. And now transmission problems. They are not being welcoming or helpful when I returned. When I asked if I could get some help the man spit and flicked a cigarette and said “Yes” then went back in building for 10 minutes, mind you there wer 6 works standing around.They finally came out and After turning my check engine light off ( Not fixing problem) they just walked away and went in build, And continued to act like I was not there. Young rude and disrespectful. Definitely not qualified to work on ANY vehicle. Again DO NOT TAKE YOUR VEHICLE TO THIS SHOP IF YOU WANT IT FIXED AND NOT DAMAGED MORE!!!’ I will be filling with the Better Business Bureau

    Local BBB

    BBB Serving Arkansas

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