ComplaintsforVerida
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company was getting smart with me harassing me telling me what I should do and they were very rude about the situation and they told me that they were going to book my Transportation called the hospital to verify my appointment and did not book my Transportation this is the second appointment I missed I got lupus and I need to get to my Transportation appointmentsInitial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My transportation through my insurance is verida I called them Tues November 14 to set up a ride on Friday November 17 it requires 72 hours notice everything met requirements I have scheduled many times in the past without problems but the lady told me it was to late to schedule it the lady was rude I asked to talk to a supervisor and she refused to let me then my husband called back and she refused to let him talk to one as well I want an apology or I'm calling my lawyer because the lady was very rude and now I can't make it to my doctor appointment because I have to rely on transportation and I couldn't get it scheduled she wouldn't let me talk to a supervisor because she knew I was gonna file a complaint
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.