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          Chenal Urgent Care, PLLC has 1 locations, listed below.

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            Business ProfileChenal Urgent Care, PLLC

            Urgent Care Clinic

            Contact Information

            11600 Chenal Pkwy STE 5

            Little Rock, AR 72211-3707

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            (501) 221-1160

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

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            Businesses in this category

            Years in Business: 11

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            Business Details

            Location of This Business
            11600 Chenal Pkwy STE 5, Little Rock, AR 72211-3707
            BBB File Opened:
            3/29/2022
            Years in Business:
            11
            Business Started:
            11/28/2012
            Business Started Locally:
            11/28/2012
            Alternate Business Name
            • Velocity Care Arkansas, PLLC
            Contact Information

            Principal

            • Mrs. Betty Mckinney, Office Manager

            Customer Contact

            • Mrs. Betty Mckinney, Office Manager
            • Dr. Gregory McKinney, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Tyler N

            10/05/2023

            I saw Dr Greg ******** on 09/27/2023 and was told that he saw a 1.5 x 2cm mass in my throat and was concerned about it and was going to refer me to the UAMS head and neck oncology clinic. A week later and they had still not sent the referral. They finally sent it but UAMS can not see me for 4 months. So I called back to attempt to get them to refer me to another head and neck oncologist and they have done nothing but give me the run around and or ignore my calls/ hang up on me. EXTREMELY UNPROFESSIONAL AND UNCALLED FOR. If there is a possibility of me having cancer in my throat I need to get it taken care of ASAP. This clinic is NOT TAKING THIS MATTER SERIOUSLY, and I DO NOT APPRECIATE IT.

            Chenal Urgent Care, PLLC Response

            10/10/2023

            We did see Mr. Norman and a referral was sent to an ENT Dr., and to UAMS head & neck oncology. But as he said, it was to be 4 months before they could see him. If Mr. Norman would contact his insurance company and get a list of ENT doctors and give us a call, then we would be more than happy to refer him to a doctor that is recommended by his insurance. Hopefully someone that can see him sooner than 4 months. Our receptionist remembers him calling and said that the call was dropped, she did not hang up on Mr. Norman. We do take our patients seriously and Dr. McKinney goes above and beyond when it comes to taking care of his patients. We hope Mr. Norman will call or come in with names of Drs. that his insurance company recommends and we will be more than glad to refer him to one of them. Thank you,

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            BBB Serving Arkansas

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