ComplaintsforAuto Gurus
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Complaint Details
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Initial Complaint
03/15/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a car in August 2022 and the dmv has not received title to vehicle. I had a wreck in December 2022 and statefarm along with me. Can not get them to provide. So that statefarm. CAn pay united auto credit. Which has kept me from buying a new vehicle for 2 months because car was still outstanding. They need title from this company.Business response
03/18/2023
The title has been turned into the suspense department at the revenue office. I went down there yesterday and they told me that the title is still held up in suspense until the customer pays their insurance fee. Once the fee is paid the title will be out of suspense and mailed off. The suspense department told me they will send a letter to Mrs. ********.
Thank you
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.