ComplaintsforAmerican Allied Health, Inc.
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
hi my name is ********* and i paid my fee to get my MA certification and i have been calling for a week now and i even emailed them to see if they have received my documentation so i can take my exam and nobody is answering the phones nor getting back at me, im starting to wonder if this is real or a scam. I would like to either get an answer ASAP or get my money back ASAP..Business response
04/12/2023
Hello,
We have reached out to Ms. ****** and she has been approved for our exam. So she is all set and ready to take her exam.
Thank you,
******** ********
Member Services Representative
************
Initial Complaint
06/30/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I have been calling for days. I have left no less than 8 messages with no return call (calling over 20 times trying to get a human to all three options available), 5 emails, as well as emails sent to both options to send a message through their site with NO RESPONSE! I have called Company does not answer calls, emails and do not respond to you when you leave a voicemail within one business as stated on their message. I have paid the money, provided the proof of eligibility, passed my test but I still do not have my certificate and my job depends on it! All I want is my certificate. PLEASE!!!!Business response
07/13/2022
Good morning! We spoke with Ms. ****** on June 30th and expedited the review of her proof of eligibility documentation. Her certificate was made available for print that same day. Please let us know if we can be of any further help, and have a great day!Initial Complaint
05/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been reaching out to this company by phone and email over and over!!! They took my money but now won't get back in touch with me to answer my questions and help me get into my account!!Business response
05/24/2022
Business Response /* (1000, 5, 2022/05/16) */ Thanks for reaching out ******! We were happy to help with your login issues. Please let us know if we can be of any further help.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.