ComplaintsforCraig Construction
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Complaint Details
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Initial Complaint
09/12/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
**** ***** was the General Contractor responsible for building our house. He finished construction in March 2022. Per his guidance, we were to develop a "punch list" of issues and problems we identified, and he would work to resolve the problems or take corrective action. We have attempted to contact him on multiple occasions to resolve the issues, although at first, he did acknowledge communications he has since stopped responding. A particle list includes. Water leaks under bottom plate of shop wall Missing right side backsplash on bathroom vanity; this creates a small gap between the vanity top and the wall allowing water and other objects to fall into the crevasse. Cracks in bricks; In several locations there is a fracture line going through the bricks that starts at the soffit and goes the full length of the wall. According to the Brick Company it's because the Control Joints are not properly spaced. The GC was fully aware of this requirement and did not comply Grage Door Trim improperly cut and installed; cut too long and forced to fit Paint chipping in multiple locations through the house Garage door weather strip gapping; regardless of the season Nail holes in window trim Crown molding gaps and separations; The vast majority of the places where the crown molding joins another piece of molding, has separated Separation between kitchen and laundry room cabinets and walls; where the cabinets and wall join, they have separated and the paint cracked Multiple locations throughout the house the paint is chipping off the cabinets and trim After the roof was finished and all shingles installed there where 76 bundles of shingles not used, we never received credit for the unused shingles. Motion lights at house and shop don't work Grout on kitchen island cracked or missing Outside doors do not closes properly, to engage the door dead bolts, you must manipulate the door and doorknobs with both hands. Lights in upper kitchen cabinets do not work.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.