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Find a Location

Sally's Body Shop Maumelle LLC has 1 locations, listed below.

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    Business ProfileforSally's Body Shop Maumelle LLC

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9301 Maumelle Blvd, North Little Rock, AR 72113-6609
    BBB File Opened:
    5/8/2002
    Years in Business:
    24
    Business Started:
    10/1/1999
    Business Started Locally:
    10/1/1999
    Business Incorporated:
    2/28/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sally's Body Shop
    Related Businesses
    Contact Information

    Customer Contact

    • Mr. Michael Jasso, Owner
    Additional Contact Information

    Fax Numbers

    • (501) 492-8802
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid Sally’s Body Shop $2015.74 on 7/20/23. Since the repair the check engine light is on the ambient sensor gauge shows the outside temperature is -40 degrees., and the car’s control panel shows the parking assistance feature is not working. I took the car back on 7/21/23 and was told to bring the car back & they would repair it on 7/24/23. When I arrived ***** *********** said he forgot & to bring the car on 7/25/23. When I arrived ***** was extremely rude (as he was in every encounter) and said I had agreed to bring the car earlier in the day. My understanding was I was to deliver the car at the time at I arrived. After a discussion on my unhappiness with the quality of the work he handed my key back to me. I want my sensors to work properly.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ethan H

    1 star

    08/23/2023

    AVOID THIS PLACE AT ALL COST THEY ARE EXTREMELY ROUGH ON YOUR VEHICLE. This place is awful, the first time I took it in they did not even fix what was damaged. They somehow made the paint look awful, as there were white deep dent like crevices with no paint. He said he did not do anything to that part, but they did put clear coat on it, but I do know that was not there before. When I pointed out the scratches from the accident that they did not repair, he said "You have got to be kidding me". I said no I am not. After he berated me a while he said "Ok I will have it done tomorrow. The next day I went to pick it up, the other side of my truck was damaged, from where they took off the bumper. He said I would have to have it done in a couple weeks when they have time. In a couple weeks I took it back and picked it up, and of course, the paint still looks awful as they did not fix that but they did fix where they damaged the other side. I am pretty tired of dealing with this guy so I just said okay and took my truck. Well, I pulled out on the road and the antennae hit in me in the face that they just had laying on my easily scratchable dash, and I noticed paint all over the steering wheel. This is all fine, as these are easy fixes but they scratched a huge spot in my leather steering wheel. I turned around and he was ready to greet me at the door. I explained everything to him and he did not say anything but he removed the paint off the steering wheel. Then when he was done, I said so what about the deep scratch in my leather steering wheel and he yelled "I don't care what you say, we did not do that!!" A leather steering wheel for my truck is quite expensive, I would never go here again if my life depended on it.

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