Business ProfileforUltraGreen, LLC

I really wish I could leave 0 stars. I just wanted to add this to the review that my husband left. This was newly laid sod that was put down by our builders in September/October. They ( UltraGreen ) sprayed our lawn with preemergent around Jan/Feb which is what killed our grass before it even had a chance to take root. Earlier this year (winter) UltraGreen mistakenly sprayed a pre-emergent on our lawn and we’re not even customers. The young man apologized and said he was supposed to treat the house on the next street with the same street number as ours. Fast forward to the spring, we noticed our lawn was dying instead of growing. We contacted Ultragreen and they sent someone out to look and a Nick P*** agreed that it was bad and took ownership of the situation. He claimed to have ordered new sod but it was a 10-week back order on it. We were fine with waiting and thought everything would be taken care of. Then a Sonny T***** stopped by to introduce himself and said he would be facilitating the installation of our new lawn and would be in touch soon. A few weeks went by so I followed up with Sonny and he said to call Nick to check on the status. I followed up with Nick and now he is saying he has to check with the owner about this situation. Now they aren’t even getting back with me. So it went from them making an honest mistake and taking ownership to back peddling on what they said they would do and not returning my calls.