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Find a Location

Refined Body + Wellness Oasis has 1 locations, listed below.

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    Business ProfileforRefined Body + Wellness Oasis

    Spa

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3139 W 28th Ave, Pine Bluff, AR 71603-4804
    BBB File Opened:
    11/24/2021
    Years in Business:
    3
    Business Started:
    5/1/2021
    Business Incorporated:
    12/28/2020
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mrs. Shelanita Llopis, Owner

    Customer Contact

    • Mrs. Shelanita Llopis, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I had a foot detox and an ultrasonic cavitation on May 07, 2022. I paid $99 for this service (promo on Facebook). After I finished this session, I prepaid for continued services for more abdominal treatments with the hopes of making my stomach smaller. Within 24 hours of my having the first service, I began having severe cramping that led to vaginal bleeding. I had to take pain medication trying to alleviate the pain, but nothing helped. I was scheduled to return on May 11, 2022, for another treatment but I called Mrs. ******* on May 10, 2022 and told her about the problems that I was having. I told her that I was concerned that the procedure was causing the problem and didn't want to continue with the treatments. On May 10, 2022, I requested a refund. I advised her that I didn't want to continue due to concerns about my health. On May 10, 2022, Mrs. ******* advised that she would refund the money as I had not started treatments. I thanked her and waited a couple of days and sent her a text on May 12, 2022 and asked when we the refund be sent. She advised that she would send as soon as it posted to her account. I then advised her that my bank sent the money on that Monday (May 09, 2022). I then offered to send her my CashApp but she didn't respond. I sent a text message on May 13 and May 16. She responded on May 16, 2022 stating that the money had been refunded and it would take 7-10 days for it to clear. Its been more than 10 days and I have not heard from her.
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    Customer Reviews

    0 Customer Reviews

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    BBB Serving Arkansas

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