Business ProfileforMattress King
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 4505 W Walnut St #1, Rogers, AR 72756-1473
- BBB File Opened:
- 7/23/2004
- Years in Business:
- 23
- Business Started:
- 1/1/2001
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Darrell Stowe, Owner
Customer Contact
- Mr. Darrell Stowe, Owner
- Mr. David Hollmann
- Additional Contact Information
Phone Numbers
- (501) 327-3300Other Phone
- (501) 945-7755Other Phone
- (501) 327-3300
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/17/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Justin K
1 star10/04/2022
Mattress King Response
10/12/2022
We are sorry that you are not happy with your purchase. We have only a few select models that are eligible for a 90 day comfort exchange, but none of our inventory has a return policy. The mattress that was selected is not part of the eligible mattresses, it is posted in the store and on-line what qualifies. After your initial unpleasant interaction with our salesman, you understood that it was not an eligible mattress for the 90 day comfort exchange and you proceeded to give bad reviews on multiple sites. After some consideration, I offered you (the customer) a 20% restocking fee for an exchange to another mattress of your choice, which was denied. We accept that not every customer can be pleased, so we wish you well and will extend the fore-mentioned offer until the 90 days from purchase date.
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