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ComplaintsforDenny's
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Complaint Details
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Initial Complaint
07/29/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
My parents and brother were traveling from Indiana to Texas. They stopped at Denny's in Mandeville, AR. When my mom picked up the to-go order she told me the bacon was dried and burnt and the prime rib was thin chopped pieces. I called the restaurant later to understand why they were served such poor-quality food. Antonio, the manager, said he simply served it as it came from their food truck. He refused to let me speak another word. I said, because you are not letting me speak, I am disconnecting. I disconnected. This is the third location that my parents had received bad customer service and poor-quality food long their route. I expect my parents to be refunded for the poor-quality service and food.Business response
08/18/2022
I received my money back and this complaint is resolved.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.