17 Customer Reviews
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Review from Nicki W.
5 stars06/02/2024
Absolutely fabulous craftsmanship! Top notch customer service and best prices for all your roofing and gutter needs.
Skyward Roofing, LLC Response
06/03/2024
Thank you Nicki for that nice review! We enjoy having you as a homeowner! “YOU are our HIGHest priority”Review from Gail C
5 stars05/20/2024
Very satisfied with Skyward roofing,very professional. I would highly recommend everyone to use them.Skyward Roofing, LLC Response
05/22/2024
Thank you Mrs. Gail for those kind words. I enjoyed the conversations we had during the process. “YOU are our HIGHest priority”Review from Shellie B
5 stars05/17/2024
Keith did an awesome job on my roof. I don't trust anyone but him.Skyward Roofing, LLC Response
05/20/2024
Thank you for the vote of confidence. We will be there next week to do a complimentary inspection after your one year roof was installed. YOU are our HIGHest priorityReview from Katie S
5 stars05/16/2024
Thank you Keith and your team for helping us get new gutters for our home. His team was knowledgeable and friendly! Would recommend to anyone with roofing needs!Skyward Roofing, LLC Response
05/17/2024
Thank you Katie for taking time to post a review. I am blessed to have homeowners like you in my community! YOU are our HIGHest priorityReview from Patrick R
5 stars05/16/2024
Keith worked extra hard with the insurance company on our behalf to get our roof replaced after a hail storm. The crew worked long hours to get it done all in one day. They cleaned everything up and didn't damage the yard. We couldn't be happier with the job Skyward did for us. Thanks Keith!!Skyward Roofing, LLC Response
05/20/2024
Thank you for that review Patrick. It was a great experience being able to work with you guys!Review from Donna H
1 star10/24/2023
I purchased a roof 4/27/22. I noticed tiles not flush with the roof. Chris told me a summer bake would take care of it. I called this year as they are still the same. The foreman told me I bought cheap shingles and the roof wasn't up to code. The reason the tiles aren't flat is due to some type or ridge which seems to be my fault. Now, they stripped my roof down to the wood. If there was a ridge and it wasnt to code, why wouldn't they have told me that? So, I could have had it repaired. Why didn't they repair it? I can't get past the fact that they didn't tell me the roof wasn't to code. Keith wants to blame this on an inspector from whe. I bought the house. My inspector wasn't qualified in roofing. Which didn't bother me as the new roof was going on once we closed on the house. These men claim to be qualified roofers. If that is what they are, they dropped the ball.Skyward Roofing, LLC Response
05/16/2024
Hello Mrs. Donna. Thank you for taking time to leave a review. Once we received the call we began to meet you and inspect the roof. Several times we came by and took a look at the roof. Once we saw the problem we had our crew come out and tear the new roof down to the deck and repair the decking that was causing the issues. You said that the foreman that you mentioned before handled the situation great and Chris was there to also oversee the repair. Since this review we have solved the problem to your satisfaction. Once again thank you for your efforts and we hope you are satisfied at this point. "YOU are our HIGHest priority." KeithReview from Evelina B
1 star05/05/2023
We had a hard time with this roofing company. The roof started in 2021 but when I inspected the attic last weekend on 3/19/23to see the noise that I was hearing from the roof, I found out that there is a portion that they did not put a wood underneath the ice and water shield. That is a bad work for a roofer because there is nothing holding the shingles and the ice and water shield and in a short period of time that portion will create a hole (or the shingles will sink in). I contacted Mr. Keith and left a message but I am still waiting for him to call me back and have them fix it. Last year we realized that the downspout was done reversely where the water is coming outside of the metal thing and create a noise when it was raining we contacted Keith and it was taken care of but for the portion that they didn't wood is still as is and I am waiting a call back from Mr. Keith. The Chase is included in the contract but until now, they have not done it yet. We were frustrated with their work. I wish I can attach pictures of the problem on this review site and I am still trying to contact the BBB maybe they can help me fix all these problems with Skyward Roofing.Skyward Roofing, LLC Response
05/26/2023
Hello, Mrs. B******. Thank you for your honesty. The day you texted me about the situation I called. That week I came out and looked at the situation. It is not currently leaking and I have it on the schedule to get repaired. Your repair is important to me. We repaired the gutter situation and I have given you the money back for the chase since the flue was build where it was originally designed to be installed. I am once again sorry and now that we have talked you had said you will even change the review once you see we do correct situations if possible. We are a company that follows up on everything to the best of our ability. Once again thank you for your thoughts so Skyward can help meet your needs. Have a blessed day. KeithReview from Patricia
5 stars07/15/2022
Very good customer service. Everyone was very helpful and professional. The work was spectacular. Definitely recommend!!Skyward Roofing, LLC Response
05/16/2024
Thank you Patricia for taking time to give us your feedback. Whether it is good or bad we aim to please. YOU are our HIGHest priority. We enjoyed the opportunity to serve. Have a blessed day and hope you call us in the future for all your needs.Review from Donna H.
5 stars04/29/2022
My daughter and I are new to the area and based our choice of roofing companies on the ratings by the BBB. We are very pleased with our new roof and the attention to details and concerns we received from owner Keith and representative Chris. We would recommend Skyward Roofing to anyone. Thank you Keith and Chris along with your crew!Skyward Roofing, LLC Response
05/01/2022
We have enjoyed the opportunity to serve you and your daughter. Thank you for your kindness and understanding. At Skyward YOU are our HIGHEST priority and I hope you were made to feel that way.
KeithReview from Chad M.
5 stars04/25/2022
Excellent workmanship and a great price.
Will recommend to anyone.
Customer Review Rating
4.53/5stars
Average of 17 Customer Reviews
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