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ComplaintsforRAI Homes LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
************** proclaimed to the BBB that he worked under the "handyman exemption" and did not charge more than $1,000 in order to be compliant with ******* law. He charged $10,875.00 for work at my condo. He is clearly in violation of the law and did not report the truth to the BBB. I do not want other unsuspecting people desiring property upgrades to be duped by this man. He currently has a warrant out of ********************* for his arrest for contracting without a license in *******. He's a scam artist.Business response
06/23/2022
Client is correct. I exceeded the allowable dollar limit. I have spoken to the ************************ about this and understand their regulations clearly. The client called me in to do a small job. After completion, she asked me to do numerous other cosmetic upgrades over next three months, that did exceed the allowable limit. Handyman work is a very small part of my real estate business. This is the first time Ive had an unsatisfied client and it is regrettable. Ive always done quality work in a professional manner but in this case, I failed and have taken all reasonable steps to rectify the situation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.