ComplaintsforHoffman Electric
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Complaint Details
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Initial Complaint
07/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hoffman electric was sent to my mothers home twice by old republic home warranty. Both times, the owner, just collected the trip fee and then said the electric was fine or it was illegally wired. After 5 minutes on the second trip he told my aging, visually impaired mother that her house was illegally wired and she abused the system by removing the GCFI outlets in the kitchen and because of this he wouldn't perform any work. After I called old republic and said that the report didn't sound accurate, that the home never had gcfi outlets because of the age. They sent another electrician out, who confirmed that the outlet in question was aging and no longer working, that it was likely the original outlet and that there was no illegal wiring. He came back and fixed it within the hour after it was approved. He also fixed the other outlet that been going bad that man from Hoffman said was fine and didn't need to be fixed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.