ComplaintsforBuckeye Party Rentals
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In February 2022, I bought a game trailer from ***************, the owner of Buckeye Game Trailers. In April 2022, I traveled all the way from ********** to ** to pick up my gaming trailer. After receiving the trailer, I experienced several issues with it, such as gaming consoles not working properly, the generator not functioning, and some improperly installed cabinets. I contacted **** and he assured me that he would send someone to pick up the trailer and get it fixed. The trailer was picked up and taken to his business for three weeks to get everything fixed. By the end of April, I got the trailer back, but the generator still wasn't working. Furthermore, when I took it to the *** to register the trailer, I found out that it had no VIN number. I contacted **** again and he said that he would pick up the trailer again, but it would take approximately two months to fix that issue. At this point, I had already paid him $56,000 in cash, and I was supposed to use the trailer to make money by renting it out for birthday parties. I was paying for insurance and truck payments, but I had no trailer to earn money. **** and I agreed to cancel the sale, and he promised to refund my $56,000 right away. However, he ended up taking the trailer and paying me in small portions over the last two years. He still owes me $15,000, and he's not responding to me or returning my calls. I've sent him 15 emails, text messages, and phone calls, but he always makes excuses. This has caused issues in my family, and I'm out $15,000. he hasnt sent a paymet for the past 6 months.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.