ComplaintsforEcono Auto Sales
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Complaint Details
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Initial Complaint
07/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In April/May I bought a vehicle from this dealership. I test drove it first and it seemed fine, they assured me because of my special needs child they went through the vehicle with a fine tooth comb. They gave me a 15 day warranty only. Within a month it was in a shop in ******* getting ******* worth of sensors put in which was supposed to fix the overheating problem it started having. It did not. Since then I have moved to ******* as planned and it's had 3 radiators, a clutch fan, a water pump, another thermostat, a thermostat housing, and a new radiator cap trying to stop the issue. And when the cooling system was being replaced, it was pointed out to me that there was stop leak all over through the cooling system. Any mechanic would have seen this including their mechanics. I now have a vehicle I'm paying on monthly and full coverage insurance I have to pay monthly for a lawn ornament because I've been told the only possible thing it could be now is cracked heads from someone putting the stop leak in there. That's over 5k to fix and there's no way I can pay that as I've already put over 3k in it and am still paying on it. This was an absolutely horrible business to take advantage of my situation the way they did.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.