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ComplaintsforJoshua Tree and Landscape Co
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Complaint Details
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Initial Complaint
12/28/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
On May 4th 2021, I contracted with Joshua Tree Landscaping to build a water feature in our back yard in order to enhance our property to make it easier to sell later this year. I paid them $3,855.00 by personal check that day as starting allowance. I was told work would start later in the summer, as they were very busy. Summer came and went with no activity. In October we put our house up for sale and accepted a bid in November. On Dec3, 2021 I contacted Joshua Tree to cancel the job. I got an apology for the work not being done and was told I would be receiving a full refund. I have contacted them weekly by phone since then and have been told the refund is coming. It is now Dec28, 2021, and I still have not received the refund.Business response
12/30/2021
CHECK GOING OUT TOMORROW.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.