ComplaintsforGould 1st Construction
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
In August of 2022, I give Gould 1st con. $**** for a deposit to do construction to my home. At the time we were doing 203k loan which said no money was to be down but Gould !st insisted we put this money to hold a place for us while we wait for the approval through EMP mortgage company since Feb 28 2020... We had fired that company mishandling our account. which i report to Gould 1st, then ask if we can set appointment to get my door and window with the$ **** deposits so we don't lose our money the owner ****** said no, I asked why she said for paperwork and calls, i told her thats not **** worth of work, can you send me some invoice, she said yes but you will own me more money. i said girl your crazy Im not giving any more money for you show me were you spent money... so she hang up and never sent the invoice. im looking to get my money back or services for ****. My daughter is a single mother of three small children, try to buy and remodel house and what was supposed be a good experience turned into the worst.Business response
11/30/2022
This is not the client. We have spoken with the real client, this is not even his phone number. He knows this was a non refundable deposit, to retain us to do the work for him, as stated in the contract. After waiting for over 8 months of him going through lending, he chose to cancel the project. Please remove this fake post.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.