ComplaintsforAbsolute Air Authority, LLC
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Complaint Details
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Initial Complaint
07/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Do NOT do business with this guy. (***** *********************) He is a one-man company trying to pass himself off as a full-service company. He doesn't answer phone calls promptly. He NEVER shows up at the appointed time. He sold us a new air conditioning unit that he promised to deliver with a day or two. Four days later he showed up alone at 8 p.m. at night and wanted to leave the equipment in our yard until he could come back. He also failed to repair a second air conditioning unit. We were so frustrated we sent him away and told him we wanted our deposit ($4,667) back. He wanted to charge us an $1,800 "restocking fee." Other HVAC companies have told us with the demand for AC in ******* in mid-summer they never charge "restocking fees." This matter is now in the hands of our lawyer and the ******* Registrar of Contracts. STAY AWAY FROM HIM. And if you are an American Home Shield home warranty client, refuse to accept him if they send him to you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.