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ComplaintsforSunset Septic
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Complaint Details
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Initial Complaint
01/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
If I could rate lower I would. For 1 the job was paid for and job not started. 2 the guys draging dirt out covered my clean out pipes that people assessing tog caps off it filled with a lot dirt and backed up all my toilets and gave horrible smell and water to bath tubs. No one available on weekends so I had to go rent a drain snake to clean out leaving lots of dirt in my septic tank. 3 guys have left everything time without telling when they'll be back and what next step was. I have had 2 rain storms now that has been eroding the dirt under my large workshop making the doors hard to open up and close. I have called left messages and text ***** and still no calls back. I have requested to talk to owner and after calling and talking to 3 different people I still have not reached ***** or owner my name is *** living on 80th st mesa if anyone can help get this job done I am very frustrated about how we have been treated. ***** told me he would get a free clean out for my septic tank, but if I'm having this much problems
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.