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    ComplaintsforLisaevanse

    Clothing
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered a chair as Christmas present with free shipping 11/14/22. Lisaevanse- appeared to be a valid *** website ****************** Faux Fur Swivel Chair, *************** Price: $29.90 Qty: 1$29.90 Shipped on 11/15/22. Indication was that it would have a tracking number through ***** Tracking number was invalid for ***** I tracked the company and information to track order number through a company system in ********* and tracked the package. At Thanksgiving time it was located in ******* after being shipped from overseas. Figured it would be delivered in a few days. I still had to track the package on the other company website and it was delivered to ************ ********* contact customer service indicating that the package was delivered somewhere in *********** and why was that with a ******** address. They indicated they would contact their internal to track and see what happened. Never heard anything, tried several times to contact by phone. Phone never went through to leave message or make contact. Provided proof of order and shipping address. Order No. ******** Placed on Nov 15,2022 Order Shipped Hi *************************************,Your order has been shipped. Track your shipment to see the delivery status. Shipping To *** Free Shipping ************************************* *************************************************************************************************** Tracking Number VR485397780YP Carrier Other
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered some luggage from the company. I was given a made up tracking number and the telephone number is not working. I was then told the item was delivered to a person in another State. I have been unsuccessful in getting proper answers or refund
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Placed an order on 11/19/22 for three desk chairs to be shipped to **************************************. Order number ********. On 12/8/22 I emailed the company asking for a tracking update. On 12/13/22 the tracking info was updated to say the package had been delivered to ********** (wrong city, wrong state). I emailed them again on 12/15 to let them know there had been an error & ask what they would do to fix it. At first, they told me they were looking into it & would get back to me. Currently, I can't even send an email to them because it keeps saying message has been blocked from sending. I called the number on their website ******************* isn't a valid number. I believe this entire company is a ******** want my money back. This company should not be allowed to operate & they are selling their goods on Amazon. This should not be allowed to happen nor continue.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Nov 25 2022 Tracking number VR487066600YP Ordered tires and they were delivered to a ******* address not an ******* address
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The companys contact info is not correct- you can not contact them by phone, they are not in *******, they dont respond to emails promptly, have still not received my item.I reached out to them to inquire status of my order, I provided them the order number. I was requested to provide proof of payment before they could give me any info. I just want the payment refunded, they will not be here on time and at this point I dont want to support a business that is not an honest company. Again, I just want my money refunded!
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On November 22, 2022 I made a purchase through your website for (4) ****** tires for $29.90 each with a discount of $70.56 for a total price of $49.04 using my Chime debit card. I made this purchase thinking that this was a great deal because I am in dire need of tires for my car but cant afford to pay alot of money right now. They sent me a tracking number and I tracked it from ***** all the way to **************. I called the post office in ****** and they tracked the number to someone who lives in ****** but for a different package. As of today I still havent received anything and would like to know what is going on. Am I being scammed or are is this a legitimate company. I would like to know so that I either get the tires I paid for or I want a full refund for the $49.04. I have sent a email to this and yet havent received any response from them.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I placed an order on this companys web site on Nov 20 2022. I ordered a Premium Waterproof Bunk Truck Bed Tent. The order was processed and payment collected, However, the order was shipped and delivered to ****** *****, my order requested the item shipped to **** ****. I attempted to email the company and was asked to provide purchase information, which I did. I have not received any further response and have not received my item.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered two chairs from a company going by the name of Lisaevanse over the internet. It was paid for using a debit card. I live in ************. The tracking information indicates the chairs were delivered to an address in *****************. I have sent several emails to this company attempting to resolve this issue. I have called the phone number associated with this business and each call receives the message "call rejected". I believe I was scammed.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Oct 15th I ordered a tent. The company showed it was based in ******** **. I used my cash app card and paid the $29.90 . I was given confirmation and a tracking number. By Oct 27th I saw that it wS due to be delivered. To my disappointment it then showed delivered to somewhere in **************! I live in ********. I contacted the company who told me to call ***** I did and was told my tracking number was invalid. I have been asked four times to send proof of my order which I have done. I'm beginning to think it's all a ruse to keep stringing me along. I want a refund or my purchase.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I purchased a chair, ****** velvet swivel desk chair pink on Oct ******* Order number : 253891-00013430 On Oct 31 they sent me an email saying it had shipped : YT2230421272060262. On November 9th they updated the status to delivered to ********** **. *****. I email them nov 11th to ask why the address had been changed. They responded same day saying they show it was delivered. I emailed back immediately asking why the address was changed. They responded nov 12 saying they has a team looking into it. I tried emailing them back on November 15 asking for an update and come to find out they blocked me. They have committed mail fraud. They have a number that doesnt work and and email system that you cant contact them. They list *********************************************************************** What can I do.

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