Business ProfileforClassic Movie Reel
Current Alerts For This Business
In January 2023, BBB investigated Classic Movie Reel's business practices. This investigation was prompted by a customer complaint received by BBB. The inquiries alleged that consumers receive defective DVDs and they cannot get in contact with the company to request a refund or an exchange. The consumer also indicates that the business does not respond to inquiries sent to the company.
On January 24, 2023, BBB sent the company a Business Practice Inquiry through email and postal mail to request the following information:
- Provide a copy of the current return and exchange policy;
- What is the best way to contact the business;
- Current quality check in place before the product is shipped to the consumer;
As of January 31, 2023, the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- PO Box 12026, Chandler, AZ 85248-0018
- BBB File Opened:
- 5/2/2019
- Years in Business:
- 13
- Business Started:
- 5/12/2011
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Classicmoviereel.com
- Additional Contact Information
Email Addresses
- Customer Service
Customer Complaints
13 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
17 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Gwendolyn S
07/29/2024
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