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Find a Location

Gila River Casinos has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gila River Casinos

      5040 W Wildhorse Pass Blvd Chandler, AZ 85226-5404

    • Gila River Casinos

      6443 N Komatke Ln Laveen, AZ 85339

    • Gila River Casinos

      P O Box 6790 Chandler, AZ 85246

    Business ProfileforGila River Casinos

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gila River Casinos has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gila River Casinos

        5040 W Wildhorse Pass Blvd Chandler, AZ 85226-5404

      • Gila River Casinos

        6443 N Komatke Ln Laveen, AZ 85339

      • Gila River Casinos

        P O Box 6790 Chandler, AZ 85246

      Location of This Business
      5040 W Wildhorse Pass Blvd, Chandler, AZ 85226-5404
      BBB File Opened:
      1/3/2011
      Years in Business:
      24
      Business Started:
      9/13/1999
      Alternate Business Name
      • Lone Butte
      • Vee Quiva
      • Wild Horse Pass Hotel and Casino
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On May 3rd which was last night myself ******** and my boyfriend ******* and his brother ****** whose birthday was on the 3rd we decided to go to the wildhorse pass casino i paid for the lyft and i had bought ** each a beer and then we parted ways. my boyfriend kept close to his brother bcuz hes not so familiar with the casino and as i usually do go about my ways after about 30 to 40 mins i noticed my phone was not with me so me and boyfriend backtracked my steps and nowhere to be found so i went to the dealers tables where there was workers there and i let 2 ladies know where do i go to report lost phones and the small petite blonde lady that was in charge whispered to the other lady in front of ************* so i just went on and asked the next worker i would seen by the cashier's the lady told me to go to security booth which no one was there so she and other lady stAYED WITH ME AND ASKED ON THEIR WALKIE TALKIES IF A PHOINE HAS BEEn found . answer was no, and thats not my complaint my complaint when we were outside in the main entrance waiting for our lyft to pick ** up which was minutes away i was all of sudden approched by ***** worked outside with blue shirt and came up to ** and told me how i was reported intoxicated when i wasnt we didnt cause no trouble so y was i labeled intoxicated with security guards by ** as if weve done something wrong . i am a 40 hispanic single mother with a disability i believed i was discriminated of. i was not helped at all but picked on i have never in my life felt so horrible till last night. its the casino everything is recorded and i know where i stand

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vickie R

      1 star

      04/27/2024

      We were not able to redeem our tickets for the ********************* show need a refund

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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