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Find a Location

Nexa Mortgage has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nexa Mortgage

      3100 W Ray Rd Ste 201 Ofc 209 Chandler, AZ 85226-2472

    Business ProfileforNexa Mortgage

    Mortgage Broker

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers mortgage lending services.

    Business Details

    Location of This Business
    3100 W Ray Rd Ste 201 Ofc 209, Chandler, AZ 85226-2472
    BBB File Opened:
    5/1/2022
    Years in Business:
    6
    Business Started:
    7/24/2017
    Business Incorporated:
    7/24/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • NEXA Mortgage LLC
    Business Management
    • Mr. Michael J Kortas, Member/Manager
    • Mr. Mathew L Grella, Member/Manager
    Contact Information

    Principal

    • Mr. Michael J Kortas, Member/Manager

    Customer Contact

    • Ms. Rana Mortensen, Executive Director
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was referred to nexamortgage and contacted by a ********************************* This Loan Officer charged me up front $77 to check my credit and work on my preapproval. I was informed that he would call me back and no such call came through. My Realtor has been trying to get ahold of him. The loan officer had an onboarding process and I have received no service for several days.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    tina r.

    1 star

    02/07/2024

    Property that I purchased with Nexta In ************** ******* ************* Nexta Mortgage- ***************** and ************************* I recently purchased a home and was referred to ********************* and ************************* to assist on my home loan. The communication has been an absolute nightmare. There has been multiple email chains and text messages about gathering information for preparation. I was advised to have all my debt with along with account numbers and total amounts that needed to be paid off at the time of the closing. Not only was this sent to them 5 times, but they also had phone numbers to obtain authorizations to confirm debts and what was paid to the creditors. When I thought this was completed, at the time of the closing I was to receive $3,000 back. However, it was brought at the closing table that I need to" add money to my account" in order to close. Now I would like to mention. one creditor to be paid due to the debt to income ratio was my Discover card of over $9K of which they totally disreguarded. The ************ is now trying to contact the loan office to review money since it is not "adding up" and when she called *** **** about this he hung up on her. He received his $8K in commission and there is $11K in escrow that can't be released since he will not "check his numbers since there is noting accurate and money has been disbursed wrongfully. I am asking for you help and for you to know that this loan officer and his company has lied to me, doesn't pay attention to the customer and fraudulently maneuvers numbers to match what he feels fit and never gives a print out on what he tells you.This officer should not be licensed to manage financial affairs for the public.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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