Business ProfileforPODS Moving & Storage

I am making a long distance move. I ordered (1) 16' container from PODS and 3 Relocubes from U~PACK. I sold my house and have moved out. ***** delivered as promised and smoothly picked up the items as in the contract. I called them for pickup at 4:30 PM on Thursday and they arrived promptly on Friday around noon, picking up all 3 containers. NO issue.... PODS, however....My realtor is now being contacted continuously by the homebuyer who is LIVID because the 16' PODS container is still sitting in the front yard. It was scheduled to be picked up on Friday ~ it is now Monday. Upon reviewing my banking statements, it certainly was quickly billed to my account on Thursday for almost $3000 which was due UPON PICKUP. I have called numerous times, sat on hold for over an hour ~ I called again and chose the "call me back" option twice. Both times I finally did get a callback, I was told to hold on while they "check on things," only to be hung up on each time. I wonder how long it will remain in the yard and continue to upset the homebuyer? I called the bank to dispute the charge. It may be my only recourse to try and light a fire under them to pick up their PODS container. Not even sure how the rest of the transaction will go. ????I can tell you, though, I definitely DO NOT recommend them and would NEVER use this poor excuse for a moving company again.Date of experience: June 15, 2023 Billed $656.60 on 6/6/23 agreed upon delivery ~ container was delivered on 6/7/23 Billed $2926 on 6/9;23 agreed UPON PICKUP ~ this container is still at my previous address and the homebuyers are LIVID Since the container is packed, my only solution would be to have it picked up ~ I am sorry I used this company and do not expect a good outcome even after it is finally picked up. Thank you for anything you can do. I guess it is my fault for not checking reviews prior to booking this move. Have a nice day.