ComplaintsforWestman Truck Sales
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I picked up the 2009 **** CXU613 Semi truck on 6-20-23. Westman Truck said semi was in perfect condition, and that filters had been changed along with oil. pto kit was installed paid cash. dipstick was broken oil couldnt be checked. bad business, they wanted the financing done weeks prior to picking up, inspection. WTS had me send wire transfer to cover the down pmt of $5,200 & $1,119.76 for sales tax. Picked up on 6-21-23. Air conditioner wouldnt work the condenser was never connected. 6-22-23 I started work in ***, pto kit was installed wrong. hoses were backwards, & short 10 gallons of hydraulic fluid. low coolant light came on Allstate checked out Semi tightened hose clamp to stop leak. WTS said buy 10 gallons of hydraulic fluid cost $211.78. warning lights came on saying manual Regen needed. 6-23-23 low coolant light on, thermostat was broken, so I replaced it & housing unit for $417.99. 6-24-23 coolant reservoir replaced $300 cost due to pin size hole. ******* was called. Had to buy 12 gal of coolant $263.88. June 29 DPF regen warning light came on & engine shutdown. Took it to **** dealer, ********** 6-30-23 ********* called estimate @ $22,687.00 sent to *******. . Called (***********************) they said they could swap semis. ******* said owner said no, and they would get it taken care of. Westman took from June 30-july 5th to get back to me. I paid Bruckers $500, I Got semi to Westmans on 7-6-23. they claimed theyfixed the turbo and also deleted the dpf, I paid $3,000 they changed out the ******************** the leaking radiator, non working air conditioning, and all the other things broken. WTS had the semi 7-6-23- 7-18-23. Computer locked no one else can draw codes from truck. 8-31-23 it broke down. estimate is over $20k needs new engine, ECM is fried. Had it towed for $500. No call back at all. reviews state fraudulent practice of Westman Truck Sales. Westman Truck sales kept my semi for repairs from July 6th- July 18th.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.