ComplaintsforFive 18
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction: 03/27/2023 Amount: $848.39 Business committed to provide 24 custom shirts and hoodies for my business and 13 custom hats. All of this is on paper and sent from the business. The business will not answer the phone or call me back. They will not provide the product or refund my deposit. They have made no effort to resolve the problem. Sales order 5397 They never provided me a receipt after taking payment either and I asked several times because I need it for a business write off. I have the bank transaction as well and I have filed a dispute on the charge with my bank as well over the charge. 24183102KS66GT29P 3831 FIVE 18 DESIGNS *********** AZInitial Complaint
08/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
ON 2/22/2023 WE AGREED AND ******* AND AGREENMENT TO SEVERAL ITEMS WITH INCLUDED A CAN-AM WRAP AND ACCESORIES. PART OF THE *** IS DONE BUT IS TAKING SEERAVL MONTHSS TO COLLECT OUR CUSTOM EMBROIDERED HATS, FLAGS AND REFLECTORS. I HAVE ATTACHED ALL THE EMAILS AND TEXT MESSAGES THAT HAVE BEEN BACK N FORTH. THERE WERE 2 PHONE CALLS WITH POTENTIAL DELIVERY DATES THAT HAVE NOT BEEN MET. MY HUSBAND ACTUALLY WENT DOWN TO THIS ESTABLISHMENT SINCE WE WERE TOLD OUR ITEAMS ARE READY AND WOULD BE SHIPPED OUT TUEDAY, SO WE POPPED UP WEDNESDAY BECAUSE NOTHING GOT SHIPPED OUT AND AFTER SIITING PATIENTLY WAITONG 4 HOURS THE ***** COMES OUT TO STATE HE WILL SHIP OUR ITEAMS AND THAT WE NEEDED TO MAKE AN APPOINTMENT TO SPEAK TO HIM. WE ARE STILL WAITING
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.