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ComplaintsforJAB Home Improvement LLC
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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******** was delightful in the beginning; he is the owner of J.A.B Home Improvement. He told us that he was licensed and bonded here in *******. I have never worked with a contractor before, so I trust this. We are not a wealthy family, but we saved some money to remodel our house. ******** gave us a reasonable quote, and we decided to go with him to redo our entire bathroom, paint the inside of the house, flooring, new baseboards, lighting and more. During the last three weeks of working with ********, he began to demand money even though he was not complete with his work. We agreed that the final payment would come after he finished everything. He pressured me to pay him. Otherwise, he wouldn't show up to complete the work after I sent him the final payment ******** never returned. My mother and I had to finish his work. We also discovered defects in the design and or materials. He told us his work has a guarantee for a year. I texted him over 15 times to have him return and take care of the work he messed up.He became very disrespectful and never came back (which I have text proof of). Now, we are left with a shower that is falling apart, a toilet that was improperly installed, a broken tile, and other defects. He took advantage of us and threatened us if we "dared to file a complaint".
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.