ComplaintsforFirearms Depot
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/11/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I ordered ammunition from them and was sent the wrong ammo from their warehouse. See below attached email from **************** -Thanks for your order but it looks like there was a computer glitch and we sent the wrong ammo. Attached is a prepaid shipping label. If you can return that to us, we can get the correct ammo sent out to you. Sorry for any inconvenience.I returned the incorrect ammo and was told I will be receiving a refund for my purchase even though I never requested this refund -We have processed your return and refunded your order in full. Sorry for any inconvenience.I would like the ammo that I paid for at the price I paid for it. Otherwise, this is a shady business practice. Sending the wrong ammo to initiate a "return" so they can refund the order they did not like is absurd. I would like my ammo at the price paid for as stated in the invoice attached.Business response
02/12/2022
Do your homework! I AM NOT THE FIREARMS DEPOT THAT **** YOUR AMMO.
THAT COMPANY IS IN *******.
GET THE ***** STRAIGHT DUMBASS BEFORE YOU GO REPORTING ME TO AGENCY I DONT SUBSCRIBE TOO.
WASTING MY F****** TIME HERE RESPINDING TO BBB.
FIREARMS DEPOT
********* ** .Customer response
02/12/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.