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Find a Location

928Sales and Rentals a division of Realty Executives of Flagstaff has 1 locations, listed below.

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    Business Profilefor928Sales and Rentals a division of Realty Executives of Flagstaff

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    717 W Riordan Rd, Flagstaff, AZ 86001
    BBB File Opened:
    3/3/2018
    Years in Business:
    18
    Business Started:
    5/1/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • 928 Rentals & Sales
    • 928 Rentals
    • Realty Executives of Flagstaff Property Management
    • Realty Executives of Flagstaff Branch Office
    Business Management
    • Mr. Matt Brydenthal
    Contact Information

    Principal

    • Mr. Matt Brydenthal

    Customer Contact

    • Mr. Matt Brydenthal

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I believe that Realty Executives of Flagstaff has taken advantage of my husband and I in our lease breaking process. Firstly, they require a lease breaking fee of $750 and additionally, we are then required to pay for rent and utilities until the new tenant moves in. We wanted to exit our lease two months early in **** rather than in August. In order to avoid paying rent those last two months, I found a renter who was willing to move in ***** I connected him with Realty Executives of Flagstaff and he completed an application in May. We cleaned the apartment and were vacated by May 31st. Realty Executives of Flagstaff required us to pay rent for **** anyways. They said we would be pro-rated back from the time the renter moved in. I then heard nothing and reached out to see when we would get that rent back. They then said that the renter would not be allowed to move in until **** 16th, meaning we would be paying for half of **** rent even though we are paying the lease fee, found a new renter, and left the apartment on May 31st. Then, we were emailed by Realty Executives of Flagstaff on **** 8th saying that we needed to restart a new APS electricity service until **** 16th even though nobody is living in the apartment. When I called APS, they said that this is not correct and that it should not be in our name if we are not living there. Realty Executives insisted that it must be restarted for the 8 days to avoid penalty fees. I believe that we followed the stipulations of breaking a lease stated in the lease but that they are taken advantage of us by prolonging the process and holding us responsibly for electricity on their property even though we legally ended our lease early and vacated the property. I feel that they are aiming to get as much money out of us as possible despite how good and consistent tenants we have been for three years, never missing a rent payment and causing zero problems.
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    Customer Reviews

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