ComplaintsforDenny's Restaurant
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Complaint Details
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Initial Complaint
10/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order on the app ***************** on the ******* app and showed up at the restaurant to picke up the order. After waiting 20 minutes someone came out with the order and said that there was no mac and cheese because they were out of it. I asked for a refund and they refused, saying I had to request a refund on the app. I spent time on the app searching but there is no visible way to request a refund on the app. So now I am inconvenienced again, trying to get a refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.