Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Planet Chrysler Dodge Jeep Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPlanet Chrysler Dodge Jeep Ram

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Planet Chrysler Dodge Jeep Ram has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Flagstaff, AZ 86004-2928
      BBB File Opened:
      5/3/2012
      Years in Business:
      12
      Business Started:
      8/16/2011
      Alternate Business Name
      • Drive Planet
      • Drive Planet
      • DrivePlanet.com
      • Marc's INC.
      • SLT Group II Inc
      Business Management
      • Mr. Kelly Brennan, Accounts Payable
      • Mr. Nevin Foster, Executive Manager
      • Mr. Connie & Scott Baugh, Owners
      Contact Information

      Principal

      • Mr. Kelly Brennan, Accounts Payable
      • Mr. Connie & Scott Baugh, Owners

      Customer Contact

      • Mr. Nevin Foster, Executive Manager
      Additional Contact Information

      Fax Numbers

      • (928) 522-7582
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/04/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was given a ***** blue book instant cash offer for $7,000. I took the instant cash offer to Planet Dodge ********* as per where the offer said to claim it. I was met by a car salesman *****. He offered me thousands less for the vehicle stated they would need refurbish the vehicle. He stated to me that they would submit payment for the remainder of the loan that day. Which was a Thursday. On Monday I called the financed Bridgecrest to confirm payment was received and they told me it had not. I called the dealership about not sending the payment yet. They stated that it had to be mailed. On Tuesday I called Bridgecrest. *********** stated that they had received the check but the dealership did not give an address to mail the title to. On Wednesday I called the dealership and relayed this information to *****. ***** said he would let their title department know. Today Tuesday I called Bridgecrest to confirm the dealership has given an address to mail the title to. Bridgecrest stated they had received no correspondence from planet dodge. Planet dodge is not following through and doing their part in a timely manner while holding onto my vehicle. Planet dodge is not communicating with the lender as per their agreement so I can receive payment for the vehicle I sold them. I would like to request assistance obtaining payment from Bridgecrest for the vehicle I sold them.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Perry S

      1 star

      07/17/2022

      !!!!!HORRIBLE COMPANY!!!!I bought a car here.... I don't know where to start!I was done dirty on a car worth about $24k new.They gave me a high interest! Almost 13% to be exact.Chrysler Capital has a simple interest contract.Meaning interest occurs daily. My payments are as much as $760/ month. Almost 3 car payments for a privileged individual. Of course I wasn't grandfathered into having a co-signer to get better interest rates. I didn't know much about buying a car or did I have people to guide me to buy a vehicle. I feel for all the people they did this to.Especially a lot of Native American people. Really shady company! I'm sure they aren't the only ones like that. They take advantage of people. Let me just put this in perspective for you. By the time I'm done paying for this car, I would have paid $68,000.00 for a car that was worth $24k. PLEASE BE CAREFUL PEOPLE! I'm just disappointed because I work hard for my stuff. Broken system.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.