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ComplaintsforReady Logistics
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On May 17, 2023 I contracted with Ready Logistics to transport a vehicle from central ******* to *********************. $806.50 was duly paid on June 2nd, 2023, as per Invoice No. *********. On June 7th The Vehicle was transported to the wrong address in the wrong state. After talking with a customer service rep. on June 19, 2023, she agreed to cancel the original order and issue a complete refund of my money withing 5 to 10 business days. Many attempts have been made to work with the company to settle this matter but nothing has worked. As of this date October 18th, 2023 I have not received the refund and the company has broken off contact.Initial Complaint
04/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 4/2/23 we paid Ready Logistics through Copart full charge amount of $995 for shipping of a 2013 ****** legacy 2.5I premium 4cyl AWD VIN # ***************** Pick up from Lot# ******** Sale date 3/30/23 Sale title# *********** It's weds April 26th and as of the date of this report no delivery, no refund, no one has a clue what's going onInitial Complaint
02/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On feb 14th I purchased several vehicles from Manheim auto auction. It is now feb 22nd and the vehicles are still not dispatched. I spoke to customer service and dealer sales and they admitted fault but offer no remedy. I am facing longer shipping times due to this companies admitted negligence to properly dispatch 3 vehicles they were paid for.Initial Complaint
11/14/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
False imprisonment, Defamation of character, & false accusation.Initial Complaint
10/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I assigned Ready Logistics for vehicle transport two weeks ago, they charged my card and promised delivery in few days. I have been calling them to resolve this delay, they already cancelled five times the arranged pick up. It seem Ill wait forever if no action is taken. Please check their reviews and I believe BBB should get involved. Kind regards
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Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.