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Find a Location

VioletFox has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • VioletFox

      1324 N Farrell Ct Ste 112 Gilbert, AZ 85233-1945

    • VioletFox

      1324 N Farrell Ct Ste 117 Gilbert, AZ 85233

    Business ProfileforVioletFox

    Fashion Accessories
    Multi Location Business

    Additional business information

    Additional Info:

    BBB has received information this business may: fail to deliver merchandise after payment has been received; and fail to respond to delivery inquiries. BBB contacted Krafty Chix, LLC regarding business practice concerns. The business responded however failed to address business practice concerns.

    For more information regarding the business return policy, please click here. For more information regarding the business terms & conditions, please click here.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers retail clothing and accessories. 

    Business Details

    This is a multi-location business.

    Find a Location

    VioletFox has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • VioletFox

        1324 N Farrell Ct Ste 112 Gilbert, AZ 85233-1945

      • VioletFox

        1324 N Farrell Ct Ste 117 Gilbert, AZ 85233

      Location of This Business
      1324 N Farrell Ct Ste 112, Gilbert, AZ 85233-1945
      BBB File Opened:
      11/25/2013
      Years in Business:
      12
      Business Started:
      6/2/2012
      Business Incorporated:
      11/4/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Krafty Chix LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 AM
      T:
      9:00 AM - 5:00 AM
      W:
      9:00 AM - 5:00 AM
      Th:
      9:00 AM - 5:00 AM
      F:
      9:00 AM - 5:00 AM
      Business Management
      • Ms. Denise Pitterle, Owner
      Contact Information

      Principal

      • Ms. Denise Pitterle, Owner

      Customer Contact

      • Ms. Denise Pitterle, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2021

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered a watch band from them on Aug 16. Never received. I have sent multiple emails to them and they will not get back to me. I just want a refund. The watch band was $14

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sherri B.

      1 star

      01/01/2022

      I've used Violet Fox for several cute items- pendants, purses, monogrammed pillowcases, etc. I've always received my item. On few of occasions it took a couple months to receive the item I'd ordered. I always received ******************* for thing being late....until last December. I had ordered a beautiful monogrammed scarf in June. A few months passed & I realized it hadn't arrived yet. I started emailing customer support. I received the same cheerful responses as always. A few more months passed, and the item still hadn't left company. I sent another email asking what was happening.nI also asked what kind of discount I was going to get for it taking over 5 1/2 months to receive a scarf. Next day, my order was cancelled, money sent back to acct, and nobody will answer my emails. Terrible HR! I go from having personal cell # to being cut off from company..

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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