ComplaintsforInsurance Services of America
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Complaint Details
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Initial Complaint
08/13/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
On 11/5/2021, my daughter had to be transported from her primary care physician to the nearest hospital for immediate care. The fire department submitted the claim, even though she was insured via Health Net they refuse to cover the charges. I tried to contact Health Net directly via phone, the representative ****** was unable to help, said she was going to transfer me to a manager but only placed me on hold and then hung up.Business response
08/15/2022
I believe this complaint was sent to the company.
We never have represented Health Net. In fact we don't sell any kind of domestic health insurance like Health Net anywhere in the country.
We are not a claims office. We are located in ******* and couldn't locate her as one of our customers on ANY of our plans.
Sorry - wish we could help!
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Contact Information
1757 E Baseline Rd Ste 126
Gilbert, AZ 85233-1534
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.