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ComplaintsforBravo Kitchen & Bath Resurfacing LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unresolved
During the process of a bathroom remodel this contractor performed shoddy work that had to be re-done on multiple occasions. Drywall and cement board work was done incorrectly, bathtub was not set properly, tile provided by the homeowner was installed improperly and has to be taken down. All the work done by this contractor has to be demolished and started over again from scratch. He has also failed to provide material items as provided for in the contract as follows: toilet, window, vanity with top and sink and door. He has also badgered the homeowner by asking for additional monies on several occasions for "unanticipated problems" before continuing the project.Business response
03/28/2023
Hi,
Please make note ****************** and Bravos has come to a resolution.
Customer response
03/31/2023
The business agreed to provide monetary restitution as I requested (approximately one week ago) but as of today has not followed through. Until the business remits payment and his check clears I do not consider this matter to be resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.