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Complaint Details
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Initial Complaint
03/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has been taking Mo ey from my bank account for many months. I have never given them permission to do so or my account information. I never signed for this to be approved. They sent me a copy of a signed document. It appears to be the initials MD and it is ABSOLUTELY NOT my signature of ***************************. I am seeking a full refund of all that they have taken. I have not been using their services so I am owed the money. They were rude and unwilling to help or acknowledge that this form was not signed by me. So sad because they are the best pest control. But now they are also robbers.Business response
04/23/2024
Our response is that we have talked with the customer, ******, and have resolved the issue. She was very appreciative and happy with the resolution.Initial Complaint
05/24/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
A collection letter was received from **** today May 24, 2023. This is for an amount of $250.80 for creditor Blue Sky Pest Control. No amount was owed as previously communicated on June 7, 2016 via email to *******. I provided proof of payments and as of today no other communication was attempted from Blue Sky Pest Control. I do not have an outstanding balance and this is now affecting my livelihood with a collection on my credit.Business response
11/08/2023
Thank you for taking the time to leave us some feedback about your experience. We are grateful that we were since able to work with you to clarify any discrepancies and resolve the situation for you. If we can help you with anything down the road, please feel free to reach out and let us know. Thank you!Customer response
11/08/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
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Contact Information
1936 W Rawhide Ave
Gilbert, AZ 85233-5522
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.