ComplaintsforPegasus Pool & Spa
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Complaint Details
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Initial Complaint
09/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our backyard has yet to be completed and it has been over a year. When we called to ask about finishing date the contractor told us that he thought the project was done even though he never came out to check. Our backyard currently has travertine that isnt in place, or secured. We have a grill that doesnt work, lights not installed, dead plants and due to all of this we have been unable to enjoy our $115k backyard. I have texted the contractor with no response. I have called Pegasus to speak with the manager to which he ********* item and has yet to speak to me again. We are fed up and done. Our backyard needs to be finished.
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Contact Information
743 N Port Dr
Gilbert, AZ 85233-3614
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.