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Find a Location

Unlimited Marine & Motorsports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUnlimited Marine & Motorsports

    Rebuilt Engines

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business specializes in motor upgrades and rebuilds, boats ATV's, and trailers.

    Business Details

    Location of This Business
    742 N Monterey St Ste A, Gilbert, AZ 85233-3813
    BBB File Opened:
    8/31/2016
    Years in Business:
    9
    Business Started:
    10/22/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Matt Kollasch, Owner
    Contact Information

    Principal

    • Mr. Matt Kollasch, Owner

    Customer Contact

    • Mr. Matt Kollasch, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    ****, the owner, first recieved our jetski for repair on April 11, 2024. He initially met us at the lake to test the waterski on 4/16/24. He wanted us to drop off the jetski on 4/17/24, which we did. On 4/22, we reached out to **** and said the injectors needed to be cleaned. On 4/30, we called **** and he said he had the injectors back and he was "working on it." On 5/3, I called ****, and he said there was a warning light on and it's now an O2 sensor that is needed and he would order it. On 5/7 I called, and the voice message box is full. I also went to Unlimited Marine on 5/7. Noone was there. On 5/10, I called **** and he said the part had "come in." On 5/14, I called **** and left message. No return call. On 5/15, I went to Unlimited Marine, and **** had left town for a "family matter." On 5/20 I went to Unlimited Marine. **** said I would have the jetski by the end of the week and he would call when it was ready. 5/23 I called ***** Voicemail box was full. 5/23 I went to Unlimited Marine. **** was gone, but upon examination of the jetski, the engine cover was off and the injectors were still not installed. 5/24 I called ***** He said he would "figure it out and have it ready the next week." After 6 weeks of nothing, I ended up picking up the jetski this day. On 5/29, took the jetskis to another repair shop. After examination, the owner discovered there were no injectors in the jetski. I called **** on 5/29, and **** said he would "check his employee's locked toolbox for the injectors," and call back. Nothing. On 6/4, I called ***** He informed me that the mechanic "put the injectors in a ziploc bag and the bag was tied inside the engine compartment." This was not true. 6/5 called ***** Voicemail full. 6/13 I went to Unlimited Marine. **** said he would order new injectors and provided a ***** tracking #. 6/14 **** lied about when the injectors would be there. Tracking # showed they had already been delivered. 6/17, 6/19, 6/21 Asked for $470 for injectors.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John S.

    1 star

    05/21/2024

    If you're looking for someone who doesn't return calls, whose voicemail box is always full, who constantly tells you that "a part is coming" for 2 straight weeks, for someone who doesn't fix the problem the first time and you have to go back, who has one excuse after another why your craft is not ready, **** is your guy.Unbelievably poor service. We ended up just picking up our broken jetski and taking a loss. We went to his shop 5-6 times, because we could never reach him on the phone or get him to return a call. In the end, you will be very unhappy. Take your marine craft anywhere but here.?Like ?

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