ComplaintsforBosa Donuts
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was given gift cards in Feburary for Bosa Donuts and today I was informed **** no longer honors their own gift cards.So I have 2 gift cards with a balance on them that are no longer usable at the business that issued them.Initial Complaint
11/05/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I purchased a single donut for 1.23$ on November 3, 2023 at around 7-9am. I tipped 0.27$ and total bill was $1.50. The employee didnt feel right about being tipped so little so she decided to tip herself 0.77$ instead of 0.27$ to a total of 2$ even, stealing my money.Initial Complaint
11/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband bought 12 donuts 2 times and the donuts didn't taste good they were always doughy . He bought them from bosa donuts on greenfield road and ************* and ***************** and ********** at ************** and on main Street and country club drive in **** **. We bought there donuts 3 times and they were always doughy and not even cooked long enough. We paid $100.00 dollars on all the donuts three times. And on main Street and country club drive there was bees in the case . We just want our money back. And the workers are very rude to us. We are recovering from covid and we are on oxygen and we are a disabled couple. Resolution, we want our money back. Thank you.Initial Complaint
07/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Would not accept a gift card bought at this location because it wouldnt work. Owner was called and said it was an older card and they didnt have a machine to read them. No expiration is on the card.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.