Business ProfileforRMJ Construction

I am writing to file a formal complaint against RMJ Construction regarding our experience with their services. Our ordeal with RMJ Construction began in July 2023, and since then, it has been a distressing and anxiety-inducing journey for my family and me.Our interaction with RMJ Construction commenced when we were referred to them by ECO Dry due to a leak originating **************** sink. However, to our dismay, we were misled into signing a contract that we believed was solely to receive an estimate. This deceptive practice set the tone for our entire engagement with RMJ Construction.Subsequently, RMJ Construction is taking months to complete the repairs, citing delays purportedly caused by the insurance company. Despite assurances that all necessary funds (Over 80% of the money) had been disbursed by the insurance company, RMJ Construction (April, *******) has continuously stalled the completion of our project. They have inexplicably prolonged the installation of our countertops, which were supposed to have been completed months ago. In seven months, they have only come to our home one time.Furthermore, RMJ Construction installed cracked cabinets during their work, which they are now unwilling to replace, opting instead to patch them up. The protracted delay in completing the repairs has taken a severe toll on my family, particularly on my wife, who is a diabetic. Her health has deteriorated significantly during the seven months that we have been displaced from our home. RMJ Construction's blatant disregard for our well-being is unconscionable and demonstrates a shocking lack of empathy.We implore you to investigate this matter thoroughly and take appropriate action against RMJ Construction for its unethical business practices and woeful customer service. Please note that the repairs are still incomplete as of March 1, 2024.Thank you for your attention to this urgent matter. We eagerly await your swift intervention and resolution to this situation.