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ComplaintsforCleanology Dry Cleaning
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Complaint Details
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Initial Complaint
02/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This is quite simple. It's customerr abuse. I took a 2 piece suit to this dry cleaner on Jan. 3, 2023, over a month ago. I was to pick it up on Jan 7th. I planed to wear to a buriel on the 14th of Jan. I went to pick up my suit & was told they were unable to locate the suit. I retuned several times between the 7th & 14th, no suit just apologies. The buriel has come and gone. I have stopped in several times since then begging for a call or response from the owner. "I will have the owner call you" is what I am repeatedly told by the manager....How does a vender loose a grament and not even call the customer?? This is beyond me. I want my suit back. I don't want to wait months for the person they gave my suit to realize the error & return it. I want my suit or I'd like it replaced. And a phone call would be much appreciated.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.