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Complaint Details
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Initial Complaint
08/01/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Yes I purchased a car from liftedtrucks.com in Glendale ******* on June 9 got financed through ****** credit Union that I was financed with my old car had to sign a second contract on June 24 theyve been paid off through his credit union my challengers been paid off and now theyre saying I need to sign a third contract saying that I owe them money and theyre holding my plates and I am not signing a new contract because my credit union said not to sign a new contract theyre trying to pull a scam on meBusiness response
08/01/2022
Hey ***, thank you for reaching out. There has to be some confusion, as we would never ask you for more money out of no where. I will have our general manager reach out to you today to provide clarification.
Initial Complaint
10/01/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
I called Lifted Trucks in regards to a Jeep I saw online. ******************************* was the salesman that helped me. In no way do I think he was a bad guy. He was helpful and useful, until managers were involved. This jeep was advertised as (Fully Loaded in words and texts from the salesman) Jeep including ************** online and in my paperwork that was received, which is a factory hard top and soft top on jeep website, and believe $1300 dollar option. Was told I would be registered first owner, which i asked about since it was technically a pre owned dealership, with a brand new jeep (300 miles maybe.) I was told dealer to dealer trade was made and I would be first owner. I did not originally see that soft top was not with Jeep, nor did I negotiate it out. The manager (****) came into picture at the sale and said they couldn't discount the vehicle much but we agreed on 90k rather than the 91k list, and he said the original tires and rims would come with it. happy to give more. out of room.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.