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          Helix Telecom Inc has 1 locations, listed below.

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            Business ProfileHelix Telecom Inc

            Voice Over Internet Protocol Sales and Service

            Contact Information

            Goodyear, AZ 85338-4595

            Visit Website
            Email this Business
            (855) 615-4357

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview


            This business offers the power of the cloud to help companies work smarter and communicate more effectively without the expense and complexity of on-premise hardware, users can communicate worldwide however they want - including voice, messaging and fax from a single platform.

            Products & Services

            VoIP PBX Systems, Toner, Computer Repair, VoIP PBX Systems, VoIP Service, Toner, Computers, Servers, Networking Equipment, Computer Repair, Virus Removal

            Business Details

            Location of This Business
            Goodyear, AZ 85338-4595
            Email this Business
            BBB File Opened:
            6/5/2010
            Years in Business:
            18
            Business Started:
            8/1/2006
            Business Incorporated:
            10/13/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. David Walker, Director
            Contact Information

            Principal

            • Mr. David Walker, Director

            Customer Contact

            • Mr. David Walker, Director
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Hi, This issued started about 02/02/2023 when I asked Helix Telecom to give me a pin to port out my numbers to a new carrier that was requesting the **** ******************** said that they need a blank letter in order to issue a ***, days passes and I tried again to get the *** and nothing. The new carrier sent me the blank letter on 02/09/2023 and I sent it to Helix and that same day they send me an email that they cancel my account and restricted all my access online to communicate with them. They do not have a number for support, nor an email address to address support issues. The new carrier said that the numbers cant be inactive to process the transfer the numbers and I cant communicate with Helix Telecom to get this fixed. Now my company basically have no phone service for 4 days now. I need help fixing this. Helix Telecom do not perform their duties professionally and Im losing money because no calls can get in. I will need financial compensation for their lack of professionalism and ethic that is affecting my business right now. Thank you
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John H

            12/17/2023

            Statute of limitations in my case has expired for a little over a year now.This company will *** you for anything and has a track record of lawsuits, cancellation of services, charging of ridiculous fees, and it seems they are still up to the same antics they have been using for many years.Avoid at all costs. There are dozens of legitimate providers out there that won't s**** you over and lie.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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