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ComplaintsforSanta Cruz Valley Regional Hospital
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Complaint Details
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Initial Complaint
03/31/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
SCV Primary Care has been billing me for some office procedures that were done in April and May of 2021. the billing agent for nurse Lisa Olsen failed to bill the correct insurance I had at the time. The doctors office had been the correct insurance on all visits before. I have been trying to get this issue fixed and cannot get the billing department to cooperate as tensions and hostile words have been the result. This has been an ongoing issue with nurse Lisa Olsen and the billing department for Santa Cruz Valley Hospital.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.