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Find a Location

Mangelsdorf Family Dentistry PC has 1 locations, listed below.

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    Business ProfileforMangelsdorf Family Dentistry PC

    Dental Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers a variety of dental services.

    Business Details

    Location of This Business
    2249 Hualapai Mountain Rd Ste A, Kingman, AZ 86401-8321
    BBB File Opened:
    5/6/2021
    Years in Business:
    23
    Business Started:
    7/16/2001
    Business Incorporated:
    7/16/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Dr. Timothy Mangelsdorf DDS, Owner
    Contact Information

    Principal

    • Dr. Timothy Mangelsdorf DDS, Owner

    Customer Contact

    • Dr. Timothy Mangelsdorf DDS, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I paid in full for dental work this fall, it was charged to my credit card ( over $8,000). I am not going to be needing all the services I was charged for. I requested a refund, I asked to be given a check for the refund, was told they would not do that, Instead they re-billed my credit card for the original $8,000-approx. I had my balance down to $5,000 It is now back to over $12,000!!!! I have called the credit card company several times over the past few weeks, was told the problem was on the dentist's end-not releasing the funds back to my account. I called the dentist several times & told them the problem. Yesterday 12-19-22 we went to the office, was told they were not aware there was an issue- a lie!!! We called & told them several times, they gave me an attitude like I was bothering them. This is all the fault of Mangeldorf Dentistry for rebilling mu card. Asked dentist why they just didn't cut me a check for the original *********** told us they didn't want to be charged!! Yet they can cause all this stress to a customer. Lady ahead of us wanted them to mail her **************************** told them they don't want to pay for postage!! How cheap is this outfit? I am a handicapped senior & my husband is a veteran senior with cancer, this is causing us undue stress!!!!!!! I need this taken care of ASAP or I want to know how to file a legal action. This is going to cause me or my spouse to have a heart attack. My credit card statement will be processed in a few ******** am scared to death this extra charge plus interest will be added to my bill!!!!!!! I wish to pursue legal action & have this business reported for what they have done!!!!!!!!! Or else I should have an entire refund for the procedure for all the ********************** they have caused ******* husband!!!!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Senthia B

    1 star

    07/06/2023

    Below is my chronological account of the events surrounding this issue:Hadnt been to a dentist since 2016, when I started going to Manglesdorf Family Dentistry (***) in 08/2021.I believed my teeth and gums would be a mess since I do not always practice the best oral hygiene. Went to *** for regular cleanings every 6 months, which were mild and uneventful. In past cleanings, since they were infrequent, I would hear how bad the calculus was built up. Never heard this from the *** hygienist. You would think it would be after 5 years.Last cleaning by *** was in 02/2023.A filling done by ******************** in March resulted in tooth sensitivity and the filling material was sticking out into my cheek. I was not able to get into *** quickly enough, so ended up going to Aspen Dental in April because they could get me in immediately. If this hadnt happened, I would not have found out about the periodontal disease.Aspen immediately recognized the periodontal disease; I thought they were kidding, that they were scamming me to get a new patient. How could that be when Ive been going to ***?Went ahead and reluctantly made the appointment for June 7 to get the first round of treatment for periodontal, based on the ex-rays they showed me. Its absolutely ludicrous to believe I developed a severe case of periodontal disease between February and April. Aspens ex-rays showed bone loss due to periodontal disease; why didnt ***s ex-rays show this? Why did they miss this at all?I contacted ************************** on June 13 and was told that he was going to request the records from *****. I have not heard anything whatsoever from ***. Thank goodness my periodontal disease is being treated now; its costing me $1200.00 for the treatment.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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